Privacy Policy

In this Privacy Policy you will find all the information about the application of the personal data of our clients and users, regardless of the channel or medium (online or in person) of NAVART , which you use to interact with us.

As a principle of transparency, from NAVART we indicate the implications and uses that we carry out, as well as the rights you have.

  • We put at your disposal permanently all the information in this Privacy Policy that you can consult when you deem it appropriate and you can also have information about the treatment of your data, as you interact with us.
  • When we talk about our web platform, we generally refer to any of the digital or physical channels or media with which you can interact with us.
  • Our website,
  • Our stores and distributors, see annex I, to this privacy policy.



The person responsible for the processing of your data is:

  • Company Name: NAVARRO ARTERO SL
  • Corporate name: NAVARRO ARTERO SL, ( Hereinafter, NAVART ).
  • CIF: B30442875.
  • Address: PI OESTE, C / PERU, P1 / 13, 30820, ALCANTARILLA, MURCIA.
  • Telephone: 968 80 40 57
  • Email:


The User who sends the information to NAVART is solely responsible for the veracity and correctness of the data included, and NAVART is exempt from any responsibility in this regard.

Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated.

The user agrees to provide complete and correct information on the registration or subscription form.

NAVART is not responsible for the veracity of information that is not of its own elaboration and of which another source is indicated, so it also assumes no responsibility for hypothetical damages that may arise from the use of such information. NAVART is exonerated from liability for any damage or harm that the User may suffer as a result of errors, defects or omissions, in the information provided that it comes from sources outside NAVART .


Depending on the products, services or functionalities that you want to enjoy at any time we will need to process some data or others, which in general will be, as appropriate, the following:

  • your identifying information (for example, your first name, last name, language and country from which you interact with us, contact information, etc);
  • economic and transactional information (for example, your payment or card details, information about your purchases, orders, returns,);
  • connection, geolocation and navigation data (in case you interact with us from the mobile, for example);
  • commercial information (for example, if you subscribe to our newsletter),
  • data about your tastes and preferences .

Remember that, when we ask you to fill in your personal data to give you access to some functionality or service of the Platform, we will mark some fields as mandatory , since they are data we need to be able to provide the service or give you access to the functionality in question. Please bear in mind that if you decide not to provide us with this information, you may not be able to complete your registration as a user or that you may not be able to enjoy these services or features.

Depending on how you interact with our Platform, we will process your personal data for the following purposes:

Depending on the products, services or functionalities that you want to enjoy at any time we will need to process some data or others, which in general will be, according to the following purposes:

1.- To manage your registration as a user of our website.

2.- For the development, fulfillment and execution of the contract of sale or services that you have contracted with us on our website.

3.- To meet the requests or requests you make through the Customer Service channels .

4.- For marketing purposes .

5.- Analysis of usability and quality for the improvement of our services.



The legal basis that allows us to process your personal data also depends on the purpose for which we treat them, as explained in the following table:


1. Manage your registration as a user of the WEB The processing of your data is necessary for the execution of the terms that regulate the use of the web . In other words, in order for you to register as a user on the web, we need to process your personal data, since otherwise we could not manage your registration.In the event that you choose to use the access or login through a social network, the reason we are entitled to process your data is the consent you give when authorizing the transfer of your data from the social network.
2. Development, fulfillment and execution of the contract of sale or services The processing of your data is necessary for the execution of the contract of sale or provision of services that links us with you. It is possible that some data processing associated with the purchase process is activated only because you request it or authorize us, such as the storage of payment data (card) for future purchases or the processing of data necessary to scan the tickets Purchase through the Wallet section of the App or to inform you of the availability of our products. In these cases, the basis on which we process your data is your own consent .We believe that we have a legitimate interest to carry out the necessary checks to detect and prevent possible fraud when making a purchase. We understand that the processing of this data is positive for all parties involved when payment of a purchase occurs and in particular for you as it allows us to take measures to protect you against fraud attempts made by third parties.
3. Customer Service We consider that we have a legitimate interest to attend the requests or queries that you raise through the various existing means of contact. We understand that the processing of this data is also beneficial for you as it allows us to properly assist you and resolve the questions raised. When you contact us, in particular, for the management of incidents related to your order or the product / service acquired through the web, the treatment is necessary for the execution of the contract of sale .When your query is related to the exercise of the rights on which we inform you below, or with claims related to our products or services, what legitimizes us to process your data is the fulfillment of legal obligations on our part.
4. Marketing The legitimate basis for treating your data for marketing purposes is the consent you give us, for example when you agree to receive personalized information through various means, when you authorize the sending of push notifications on your mobile device, or when you accept the legal bases for Participate in a promotional action or to publish your photographs on the Platform or on our social media channels.To show you personalized information, we consider that we have a legitimate interestin profiling with the information we have about you (such as browsing, preferences or purchase history) and the personal data that you have provided as an age range or language, Since we understand that the processing of this data is also beneficial for you because it allows you to improve your user experience and access information according to your preferences.
5. Usability and quality analysis We consider that we have a legitimate interest to analyze the usability of the website and the degree of user satisfaction since we understand that the processing of this data is also beneficial for you because the purpose is to improve the user experience and offer a higher quality service .


The term of conservation of your data will depend on the purposes for which we treat them, as explained below:

1. Manage your registration as a user of the WEB We will process your data for as long as you maintain the status of registered user (that is, until you decide to unsubscribe).
2. Development, fulfillment and execution of the contract of sale or services We will process your data for the time necessary to manage the purchase of the products or services you have purchased, including possible returns, complaints or claims associated with the purchase of the particular product or service.On some occasions, we will only process the data until you decide, as is the case with the payment data (card) that you have asked us to store for possible future purchases.
3. Customer Service We will process your data for as long as necessary to meet your request or request.
4. Marketing We will process your data until you unsubscribe or cancel your subscription to the newsletter. If you participate in promotional actions, we will keep your data for a period of one year (1) year after the end of the action.
5. Usability and quality analysis We will treat your data promptly during the time in which we proceed to perform a specific quality action or survey or until we anonymize your navigation data.


Regardless of whether we treat your data for the time strictly necessary to fulfill the corresponding purpose, we will keep them later duly stored and protected during the time in which responsibilities arising from the treatment may arise, in compliance with the regulations in force at all times. Once they prescribe the possible actions in each case, we will proceed to the deletion of the personal data.


To fulfill the purposes indicated in this Privacy Policy, it is necessary that we give access to your personal data to third parties that provide us with support in the services we offer, namely:

  • Financial institutions or equity solvency.
  • Technology service providers.
  • Suppliers and collaborators of logistics , transport and delivery services .

For service efficiency, some of the providers mentioned are located in territories outside the European Economic Area that do not provide a level of data protection comparable to that of the European Union, such as the United States. In such cases, we inform you that we transfer your data with adequate guarantees and always keeping the security of your data :

  • Some providers are certified in Privacy Shield , certification that you can check in the following link:

  • With other suppliers we have signed Type Contract Clauses approved by the Commission, whose content you can consult in the following link: transfer-personal-data-third-countries_en


We are committed to respecting the confidentiality of your personal data and guaranteeing you the exercise of your rights . You can exercise them at no cost by writing an email to our address , simply indicating the reason for your request and the right you want to exercise. If we consider it necessary to identify you, we may request a copy of a document proving your identity.

In particular, regardless of the purpose or legal basis under which we process your data, at all times, you have the right to:

  • Access: Access your personal data available to NAVART.
  • Rectification: Modify or rectify your inaccurate data available to NAVART.
  • Cancellation: Cancel your personal data, when they are no longer needed, from the NAVART database .
  • Opposition: Oppose the use of your data for a purpose that is not chosen, of the services provided by NAVART.
  • Portability: Request the change of file in an automated file for another company, from the NAVART database .
  • Limitation: Limit the use and term of the use of your data by NAVART , in which case they will only be kept according to tax legislation and for the exercise of claims.
  • Withdrawal (Right to Forgetfulness): Request the removal of your history, if applicable, on the Internet (See GDPR).

Finally, we inform you of your right to file a claim with the relevant data protection control authority , in particular, with the Spanish Data Protection Agency ( -ides-idphp.php )


The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment of them by NAVART in the manner and for the purposes indicated in this Personal Data Protection Policy.


We may modify the information contained in this Privacy Policy when we deem it convenient. In case we do, we will notify you in different ways through the Platform (for example, through a banner, a pop-up or a push notification), or we will even notify you to your email address when the change in question is significant for your privacy, so that you can review the changes, assess them and, where appropriate, oppose or unsubscribe to any service or functionality. In any case, we suggest that you review this Privacy Policy from time to time in case there are minor changes or introduce any interactive improvement, taking advantage that you will always find it as a permanent point of information on our Website and our App.


We use cookies and similar devices to facilitate your navigation on the Platform, learn how you interact with Us and, in certain cases, be able to show you advertising based on your browsing habits. Please read our Cookies Policy to learn more about the cookies and similar devices we use, their purpose and other information of interest.

Legal warning

In compliance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), the identification details of the company are detailed below:

Company name:

Corporate name: NAVARRO ARTERO SL, ( Hereinafter, NAVART ).  

CIF: B30442875.

Address: PI OESTE, C / PERU, P1 / 13, 30820, ALCANTARILLA, MURCIA.

Telephone: 968 80 40 57



The company NAVARRO ARTERO SL has been registered with 1st Registration dated 13/02/1995, with Volume MU-875, Folio 127, Sheet MU-16225.


Sale of services and / or products related to NAVART . This legal notice (hereinafter, the “Legal Notice”) regulates the use of the website:


In general, the relations between NAVART (B30442875) with the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction.


The User is informed, and accepts, that access to this website does not imply, in any way, the beginning of a commercial relationship with NAVART or any of its delegations.


The intellectual property rights of the content of the web pages, its graphic design and codes are owned by NAVART and, therefore, its reproduction, distribution, public communication, transformation or any other activity that can be carried out with the contents of its contents is prohibited. websites or even citing sources, unless written consent of NAVART.  


NAVART reserves the right to update, modify or delete the information contained in its web pages and may even limit or not allow access to said information to certain users.

NAVART assumes no responsibility for the information contained in third-party websites that can be accessed by “links” or links from any website owned by NAVART.   

The presence of “links” or links on the NAVART web pages is for informational purposes only and in no case does it imply a suggestion, invitation or recommendation on them.